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User Guide
Yarnman –Orcamate – Engineer Toolkit
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Orcamate Engineer App has now been added and may be selected from Yarnman Administrator Drop Down top right corner
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Administration
UC Logs – On Demand
Supported systems
CUCM
IMP
UCXN
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To check Trace Levels of CUCM services, select 'Check Trace Levels' button
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The scheduled log collection push logs to an SFTP server*
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*SFTP server is added as interface under Administration App -> Interfaces
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Problem report files can be uploaded to the engineer toolkit for both phones and Jabber if the upload URL is configured on the device in CUCM
These can also be configured to be pushed to SFTP
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Feature preview
Select interface and support account
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The UC status can be run for a specific interface or for a customer
It supports
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It can also check the Jabber DNS SRV records and certificates. Additional DNS servers and domains can be provided to test both public and internal records
If using customer option each of the UC applications is listed on the top, from UC Status main page, select relevant customer from drop down menu, then ‘Generate Report’, all UC applications attributable to the customer will be listed and the required UC App may be selected
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To select and display CUCM status page, from UC Status main page, select CUCM Interface to report on from Drop Down, the select ‘Generate Report’ button
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CUCM Status page will now be displayed - select the relevant report from top, some described below
Alerts
Trunks
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Similarly to CUCM interface display above, specific Expressway or UCXN status page may also be displayed with Expressway sample illustrated below
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Note that the role for admin users is defined on a per interface basis
If a CUCDM8 interface is added Yarnman can extract Customers/Hardware Groups and UC systems including IP addresses and credentials
Select User Portal
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Add the required feature(s)
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