Issued byZane England Yarnlab Pty Limited321 Pitt St Sydney 2000AustraliaACN 611077224
ABN 28611077224

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Contents

UC Logs – On Demand
Trace Levels
UC Logs – Scheduled
PRT upload
Inventory EOL
UC status
CUCM
Alerts
Devices and Device Pools
Database
Services
Certificates
Expressway
Alarms
Connector Status
Fault Finder
Alternate Syslog Search
Call Logs
Expressway Call Logs
CDR
DNA Visualizer
Yarndoor
Yarndoor Authentication and Setup
Yarndoor Branding
Admin Access Setup
Using Admin Access

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UC Logs – On Demand

Supported systems

• CUCM
• IMP
• UCXN

Select the cluster, time period and services

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Trace Levels

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UC Logs – Scheduled

The scheduled log collection push logs to a SFTP server

• Set the start and end time
• How often the schedule is run
• Cluster
• Interface(s)
• Services
• Log duration on UC app
• SFTP interface
• SFTP path files are stored in <customer>/<cluster>/<interface>/<time period>

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PRT upload

Problem report files can be uploaded to the engineer toolkit for both phones and Jabber if the upload URL is configured on the device in CUCM

These can also be configured to be pushed to SFTP

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Inventory EOL

Feature preview
Select interface and support account

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UC status

The UC status can be run for a specific interface or for a customer
It supports

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It can also check the Jabber DNS SRV records and certificates. Additional DNS servers and domains can be provided to test both public and internal records

If using customer option each of the UC applications is listed on the top

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CUCM

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Alerts

Trunks

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Devices and Device Pools

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Database

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Services

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Certificates

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Expressway

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Alarms

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Connector Status

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Fault Finder

Fault finder can be run against a customer or a CUCM cluster – if there are multiple clusters in the customer it will query each cluster
Search can be done by

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Based on the search criteria if will find devices and if provided the user

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Alternate Syslog Search

These logs show device registration

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Call Logs

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Expressway Call Logs

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CDR

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DNA Visualizer

• Select interface
• Source number
• Destination number
• CSS

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Yarndoor

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Yarndoor Authentication and Setup

1. Create Authentication Database

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1. Adjust roles as required restricting to only the required applications
2. Create Access Policy

1. 1. Login via Email (UPN) – adjust regex's to restrict to specific domains and email format

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Example (^[A-Za-z0-9](?:[ _-][A-Za-z0-9])*$)
Base DN = domain in LDAP syntax
Username field = userPrincipalName

1. Start The Engineer App and Yarndoor App and set Access Policy

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1. Add both engineer app and Yarndoor app to proxy service

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Yarndoor Branding

1. Select Branding in the administration app

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1. Navigate to the Yarndoor service that you wish to brand and apply the branding

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Admin Access Setup

1. Navigate to the Engineer App (ensure it was added to proxy)

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Note that the role for admin users is defined on a per interface basis

If a CUCDM8 interface is added Yarnman can extract Customers/Hardware Groups and UC systems including IP addresses and credentials

1. Select User Portal

1. Add the required feature(s)

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Using Admin Access

1. Select Yarndoor (admin access) or browse directly

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