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Item

Details

Customer Name and Code

Number of Sites

Sites to be migrated

Device Counts per site

User counts per site

Yarnman/ Wrangler Server

Hostname, IP Addresses

Source CUCM, IM&P Details

Hostname, IP Addresses

Source CUC Details

Hostname, IP Addresses

Target CUCM, IM&P Address

Hostname, IP Addresses

Target CUC Details

Hostname, IP Addresses

3rd Party Integration

LDAP Integration

Yes/No

UCCX or ARC

Yes/No

Migration Process Step by Step Guide

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Prepare Target UC Servers

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No

Component

Item

Complete (YES/NO)

1

Yarnman

Install Yarnman Server. Instructions Here

Yarnman Installation and Setup

2

Yarnman

Login to Yarnman Application

https://XX.XX.XX.XX/administration/login

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3

Yarnman Admin

Select Administration from the Admin drop down list

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4

Yarnman Admin

Navigate to Interfaces. Create Source and target CUCM Interfaces. Instruction here

https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2730393636/Yarnman+Administration#Interfaces

5

Yarnman Admin

Navigate to Services. Create Wrangler UCMC Service and Interconnect Service. Name Service Wrangler UCMC. Instructions how to add service and Interconnect Service here

Wrangler UCMC Service Setup

6

Yarnman Admin

Verify the Service is added to proxy and available in the dropdown

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Yarnman Admin

Verify connectivity between wrangler and all other component

Wrangler to CUCM Source

Wrangler to CUCM Target

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No

Component

Item

Complete (YES/NO)

Notes

WRANGLER

Login to Wrangler Application by selecting from switcher drop down ‘Wrangler UCMC’

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WRANGLER

Navigate to Mappings-> Mapping Tables. Verify the Global Mapping has all required items

(check section 3.3 for details)

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No

Component

Item

Complete (YES/NO)

Notes

1

WRANGLER

Login to Wrangler Application. Select New Customer Migration

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2

WRANGLER

Define Source and Target UCMC Interfaces as defined earlier, Optionally define Initial countries (countries covered by Source CUCM

Select Dialplan Configuration ‘Map - Map Source Dialplan to Existing Target Dialplan’, then ‘Save Migration $ Start Discovery’ to kick off the migration

3

WRANGLER

On Completion of Initial Discovery/ Allocation/ Validation we need to define Sites, and resolve any issues

4

WRANGLER

Select ‘Site Suggestion’ tab to define Sites. Mappings created previously for Device Pool and, if required other objects, should ensure that Sites suggestion displayed match these*. Select ‘Create Site’ for each site, or select all using ‘Bulk Action’

  • If expected sites (Device Pools) not showing, then additional mappings will/may be required as explained here

https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2728493069/Wrangler+UCMC+Migration+User+Guide#Site-Allocation

5

WRANGLER

Select the Warnings Tab

Warnings tab displays issues from initial validation checks such as lines without phones, users without lines, users without emails etc. None of these issues will stop migration proceeding and may be disregarded by selecting ‘Disable Rule And Clear Issue’

Or if these issues/ some of them should be rectified prior to proceeding. Select the blue button adjacent to each object type flagged – this will display all the objects of that type with the highlighted issue.

These may then be exported and the issue rectified in source CUCM followed by Fast Re-Sync All option

6

WRANGLER

Select the ‘Issues & Resolutions’ tab

These issues must be attended to before progressing migration

Some issues and suggested solution to these are described below

For a list of all validation rules, what they mean and suggested solutions to them, they may be found here

Wrangler UCMC Validation Rules and Solutions

There are LDAP integrated User in target not existing in source

Solve by Resyncing the target or select ‘Bulk Skip Users’ to skip users from the migration

There are Device Pools that are not allocated to site

This issue may be ignored until after Reallocation performed as provided Mappings performed correctly this issue will disappear as part of Site Allocation

EM Profiles not allocated to site in source cluster

This issue may be ignored until after Reallocation performed as provided Mappings performed correctly this issue will disappear as part of Site Allocation

Duplicates in Target with unique configuration

This flags that there are Duplicate objects in target but with different configuration to the source duplicate. To review the duplicate difference, select ‘Review Duplicates’ which will bring up links to the duplicates for review

If target is to be updated with configuration from the source duplicate object select ‘Update Target Object’ (this would generally be the selection that should be used and is always the action for LDAP integrated users) or ‘Ignore Source’ which will keep the Target object as is

Mapping

These objects must have been created in Target and source object then mapped to corresponding target (note that if source and target objects have same name, they will be mapped automatically). Select the ‘Manually Resolve Unmapped’ which will bring up the unmapped objects of the type, then map as required.

If there are many objects to be mapped such as with CSS’s and Route Partitions in sample, the 'Download XLSX Report' may be used and mapping done in Excel and then uploaded.

Mapping process (and Issues & Resolutions) is further explained here https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2728493069/Wrangler+UCMC+Migration+User+Guide#Issues&-Resolutions-(below-description-and-samples-apply-to-single-cluster-migrations---for-multi-cluster-consolidation,-additional-info-here-[inlineCard]-)

When all validation rule issues cleared, select ‘Re-Allocate Migration’

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WRANGLER

If after Reallocation, some issues still remain Resolve these, then Re-Validate until no further errors are detected

In sample migration

Sites with no Country defined

To solve these, ‘Select Country Code’ then from drop down add required country

Note: Bulk Change Option may be used if there are many issues flagged of same type. How to use Bulk Change option here https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2756444161/Wrangler+UCMC+Administration+Guide#Bulk-Changes

Once all issues cleared – ‘Re-Validate Migration’

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Once All Issues and Resolutions and Site Allocation processed, continue with Prepare Sites Step

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No

Component

Item

Complete (YES/NO)

1

WRANGLER

Again Select ‘Re-Validate Migration’ to proceed with pre load stage validation.

2

WRANGLER

Select ‘Issues & Resolutions’ tab to view any pre load validation issues

Jabber Device Lines with Max Num Calls parameter set to >2

Solve by ‘Resolve With Bulk Change’ which will change all Jabber Device Lines with Max Num Calls >2 to Max Num Calls = 2

When all issues cleared – ‘Re-Validate Migration’

If no new issues appear after validation - proceed to ‘Preview Load’ Step 3 below in this section, otherwise

Some new sequencing issues may reappear – as per above clear these by moving objects to ‘Before Any Sites Loaded’ or Bulk Change dependencies to ‘During Site Load’ – again Re-Validate Migration’ Repeat this until all issues cleared.

Tip: If there are many sequencing issues of the same type, Bulk Change may be used to change them to different Change point – ‘Before Any Sites Loaded’ or ‘During Site Load’ stages

For Example – if we wanted to change all Regions and Locations to change Point ‘Before Any Sites Loaded’

Navigate to Bulk Change, then ‘Create Bulk Change’

Select Objects to change in Filters , select Target Cluster, then ‘Search & Find Objects’

When objects show, select ‘Next

Scroll down to Edit Overrides Header, ‘Set Allocated site’ to ‘Set to “null”’ and ‘Change At’ to ‘Before Any Sites Loaded’

Select ‘Review Bulk Changes’, then ‘Apply Bulk Changes’

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More on Preload validation issues and Tip here https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/1833501488/Wrangler+UCMC+Tips+and+Hints#Pre-Load-Validation-Issues

When all preload issues are cleared – move to Load Sites

3

WRANGLER

Start Load by selecting ‘Preview Load’, followed by ‘Start Migration’

This will load objects into target CUCM

4

WRANGLER

On completion of Load, review any Errors by selecting ‘Events’ Tab, then ‘X Errors

Error Details may be viewed by selecting the individual error. Within the error detail will be a link to open the object in Object Browser from where issue may be resolved by removing the issue causing the error or such

In sample above CUCM-LINE causing error selecting highlighted link brings up object detail in Object Browser. The issue being a duplicate DN in same partition so changing partition

Once all errors have been rectified – ‘Restart Execution Process’, then migration complete, You may select ‘Continue Migration’ to move to the ‘Move Sites’ step although this step is for future use and currently perform no function

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