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Table of Contents

Account Prerequisites for Cloud Video

  • test_mate Webex Calling requires a Webex integration account, a Webex end-user account.

  • Call routing between the CUCM hosting the JTAPI remote and the webex calling MT organsiation must exist

  • Only the primary device for users can be tests if a use has phones - the XSI api that test_mate uses only allows testing of primary device

  • Web based webex client is not supported

  • To test Webex desktop client the user under test must only have the Desktop webex application enabled, Web Mobile and Tablet must not be checked

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Webex Integration Account

  • Create a new Webex integration app at the Webex developer portal https://developer.webex.com/my-apps

  • Select No to Mobile SDK

  • Provide an integration name, logo

  • add the redirect URL from the test_mate Webex interface

  • Set the permissions to the following

Info

Please note the Client secret, as it won't be shown again.

Note

The scope spark-admin:xsi for administrator access to Xsi is required for test_mate webex calling MT. In order to request the appropriate scopes, an email is sent to webex_calling_xsi_access@cisco.com with the request for the scopes to be granted for each organisation, when sending the email include the orgId.

Permissions in test_mate Webex API v2.5.17 - Note that new scopes may be added by Cisco

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Webex Permission enabled

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Scope

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meeting:schedules_read

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meeting:schedules_write

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meeting:recordings_read

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meeting:recordings_write

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meeting:preferences_read

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meeting:preferences_write

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meeting:controls_read

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meeting:controls_write

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meeting:participants_read

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meeting:participants_write

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meeting:admin_participants_read

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spark-admin:telephony_config_read

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spark-admin:telephony_config_write

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meeting:admin_schedule_read

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meeting:admin_schedule_write

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meeting:admin_recordings_read

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meeting:admin_recordings_write

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meeting:admin_transcripts_read

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meeting:admin_preferences_write

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meeting:admin_preferences_read

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spark-compliance:meetings_read

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meeting:transcripts_read

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spark-compliance:meetings_write

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spark-admin:workspace_locations_read

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spark-admin:workspace_locations_write

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spark-admin:workspace_metrics_read

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spark-admin:broadworks_billing_reports_read

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spark-admin:broadworks_billing_reports_write

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spark:allFull

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spark:calls_read

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spark:devices_read

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spark:devices_write

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spark:memberships_read

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spark:memberships_write

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spark:messages_read

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spark:messages_write

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spark:organizations_read

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spark:people_read

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spark:people_write

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spark:places_read

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spark:places_write

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spark:rooms_read

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spark:rooms_write

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spark:team_memberships_read

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spark:team_memberships_write

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spark:teams_read

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spark:teams_write

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spark:xapi_statuses

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spark:xapi_commands

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spark:xsi

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spark-admin:devices_read

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spark-admin:devices_write

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spark-admin:licenses_read

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spark-admin:organizations_read

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spark-admin:organizations_write

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spark-admin:people_read

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spark-admin:people_write

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spark-admin:places_read

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spark-admin:places_write

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spark-admin:resource_group_memberships_read

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spark-admin:resource_group_memberships_write

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spark-admin:resource_groups_read

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spark-admin:roles_read

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spark-admin:call_qualities_read

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spark-admin:workspaces_read

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spark-admin:workspaces_write

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spark-admin:xsi

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spark-compliance:events_read

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spark-compliance:memberships_read

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spark-compliance:memberships_write

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spark-compliance:messages_read

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spark-compliance:messages_write

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spark-compliance:rooms_read

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spark-compliance:rooms_write

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spark-compliance:team_memberships_read

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spark-compliance:team_memberships_write

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spark-compliance:teams_read

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spark-admin:broadworks_enterprises_read

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identity:placeonetimepassword_create

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Identity:one_time_password

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spark-compliance:webhooks_write

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spark-compliance:webhooks_read

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spark:calls_write

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spark-admin:wholesale_billing_reports_read

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spark-admin:hybrid_clusters_read

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spark-admin:wholesale_billing_reports_write

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spark-admin:hybrid_connectors_read

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spark-admin:broadworks_subscribers_read

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spark-admin:broadworks_subscribers_write

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analytics:read_all

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audit:events_read

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spark-admin:wholesale_customers_write

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spark-admin:wholesale_customers_read

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spark-admin:wholesale_subscribers_write

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spark-admin:wholesale_subscribers_read

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identity:tokens_read

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identity:tokens_write

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spark-admin:broadworks_enterprises_write

Webex interface setup

Webex Integration Account using yarnlab webex Integration

To get up and running use the yarnlab webex integration, this already has the XSI feature enabled, with the correct permissions set.

You authorise the integration with your own webex admin credentials that has access to control phones.

Add Webex Interface

Log in to Yarnman, open Administration App-> Interfaces.

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To configure the proxy, toggle the Enable Proxy to ON, and provide the HTTP Proxy details, which will be used for both HTTP/S.

Contact Yarnlab

Provide Yarnlab with the redirect URL provided on the interface page, This will be unique per interface added

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Arm Bindings and Webex Credentials

Firefox is required to perform the OAuth part of the Webex credentials.

Its recommended to preform this step in a private browser window, to make sure the correct webex account is used

Select Node to bind the interface and click Bind to Arm

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Enter in the Application name of yarnlab-integration , Client ID as Provided by Yarnlab and the Redirect URL from the Arm Binding page and click Submit

you will be presented with the Webex OAuth login flow; provide the Webex user details that will be used for test_mate

Note

Yarnlab do NOT need to know the webex credentials

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Info

The test_mate Webex user will be used to schedule and admit participants into meetings and should be the same user as the Microsoft graph interface.

If prompted, accept the Webex permissions to be granted.

You will be redirected back to test_mate to re-authenticate, login as the yarnman administrator.

Finally, add the Client Secret provided with the Webex app setup yarnlab and click submit.

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The interface page will refresh and the Access Token Expires and Refresh Token will be populated with expiry dates.

Test Webex connection

Click the Test Connection button. This will return the Webex user details that granted the Webex integration.

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Suggested course of action:

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  • Try using an alternate browser such as Firefox .in a private window/tab

Info

Webex requires the request permission from test_mate to match the configured permissions in Webex. Else the integration will fail.

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  • Ensure the Redirect URL is the same as displayed within the test_mate interface.Remove any spaces from the URL's beginning and/or end when using copy/paste to Webex.

  • Ensure this URL has been provided to yarnlab, as yarnlab need to add this to the integration

Info

Deleting and re-adding an interface will create a new unique redirect URL

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Problem: DNS access and/or internet access are unavailable

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Direct internet access will need to be able to resolve the webexapi url

Below shows the yarnman server not able to resolve DNS

Code Block
yarnman@yarnman:/opt/yarnlab/yarnman/scripts$ curl "https://webexapi.com" -I
curl: (6) Could not resolve host: webexapi.com
yarnman@yarnman:/opt/yarnlab/yarnman/scripts$ 

Set the DNS server via systemd

Code Block
sudo systemd-resolve --interface=ens33 --set-dns=8.8.8.8

yarnman@yarnman:/opt/yarnlab/yarnman/scripts$ curl "https://webexapi.com" -I
HTTP/1.1 302 Found
date: 
server: Apache
set-cookie: 
location: http://ww17.webexapi.com/
content-type: text/html; charset=UTF-8
connection: close

Below shows successful connection via a proxy

Code Block
yarnman@yarnman:/opt/yarnlab/yarnman/scripts$  curl --proxy "http://10.101.10.87:3130" "https://webexapi.com/" -I
HTTP/1.1 200 Connection established

HTTP/1.1 302 Found
date: 
server: Apache
set-cookie:
location: http://ww17.webexapi.com/
content-type: text/html; charset=UTF-8
connection: close

Below shows proxy requiring authentication

Code Block
yarnman@yarnman:/opt/yarnlab/yarnman/scripts$ curl --proxy "http://10.101.10.87:3129" "https://webexapi.com/" -I
HTTP/1.1 407 Proxy Authentication Required
Server: squid/4.13
Mime-Version: 1.0
Date: 
Content-Type: text/html;charset=utf-8
Content-Length: 3516
X-Squid-Error: ERR_CACHE_ACCESS_DENIED 0
Vary: Accept-Language
Content-Language: en
Proxy-Authenticate: Digest realm="web-proxy", nonce="", qop="auth", stale=false
X-Cache: MISS from 18a6e4fa9a26
X-Cache-Lookup: NONE from 18a6e4fa9a26:3128
Via: 1.1 18a6e4fa9a26 (squid/4.13)
Connection: keep-alive

curl: (56) Received HTTP code 407 from proxy after CONNECT