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On rectification of issues and restart all objects loads OK
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As of yarn_man version 2.6.5, wrangler_ loads Workspaces but not Workspace devices into Webex Calling Control Hub. A workspace is created for every CUCM phone device of valid phone device type with no owner UserId. The Workspace/s are named using the device name from CUCM and includes the phone number and or extension.
To load the required associated Workspace devices, from BAT phone export or such, extract Device Name, Directory Number (Extension), Device Type and Device Name, then creating a CSV file formatted as per below including header
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Username
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Type
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Extension
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Device Type
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Model
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MAC Address
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<CUCM Device Name>
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WORKSPACE
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<CUCM Directory Number>
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WEBEX_CALLING
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<CUCM Device Type>
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<MAC Address, last 12 from CUCM Device Name>
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<CUCM Device Name>
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WORKSPACE
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<CUCM Directory Number>
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IP
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<CUCM Device Type>
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<MAC Address, last 12 from CUCM Device Name>
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Sample
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SEP777777555555
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WORKSPACE
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35105
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WEBEX_CALLING
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Cisco 7841
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77777655555A
After getting required info from CUCM, log in to Control Hub → Select Workspaces to confirm that they have been created
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Then select Devices → Add Device
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Select Multiple Cisco IP Phones - Next
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Select the csv file created to upload - then Submit
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Check under devices and Workspaces that all loaded OK
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Advanced Features
Number mapping and Normalisation
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Supported infra source transformation
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CUCM Directory Number
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External Number Mask
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Source Infra
External CLI will only be automatically populated if the CUCM-LINE pattern is in Full National Number (FNN) format and either the default country or site country is set
The infra-source will need to be updated to included the external CLI if there is asymetrical CLI - inbound number is different to outbound CLI if the CUCM-LINE pattern is an extension
Source DN Type | Source e164 Number Mask type | Example Country | Example source Source DN | Example source mask | Example source infra extn / e164 / external-cli | |
|---|---|---|---|---|---|---|
Extn | e.164 | extension / e.164 | USA | 35111 | +121299851XX | 35111 / +12129985111 / null |
Extn | nullextension | null | 22123 | 22123 / null / null | ||
Extn | invalidextension | null | 22124 | 22124 / null / null | ||
FNN | FNN | FNN / e.164 | 35113 | +121299851XX | 35113 / +12129985113 / null | |
FNN | e.164 | FNN / e.164 | USA | 6152535643 | +16152535600 | 6152535643 / +16152535643 / +16152535600 |
FNN | nullFNN / e.164 | USA | 615253562216152535622 | null | 6152535622 / +16152535622 / null | |
FNN | invalid | FNN / e.164 | USA | 6152535622 | 0000000000 | 6152535622 / +16152535622 / null |
e.164 | e.164 | USA | \+61292205129 | null / +61292205129 / null |
Unsupported infra source transformation
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| Info |
|---|
Normalisation using FNN requires that sites are created with the country set and re-allocation to be run |
Number mappings - Bulk Change
Added in wrangler_ 2.6.8
Bulk change was added to the number mappings view to enable bulk skipping / reset / force and map to existing number
This may be used if you need to clear the number mappings to infra-source if the countries were not correctly set initally or to force invalid FNN/e164 numbers that are used for non-DID services
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Number mappings - Export Numbers
Added in wrangler_ 2.6.8
This provide an excel export of the number mapping view
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Transformation template modifiction - edit user numbers
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Select and edit Schema Templates
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Transformation template modifiction - edit user numbers
Process to load WxC-Persons without phone numbers but with Extensions
Select and edit Schema Templates
Find and Open Webex Calling Person xform template
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Scrool down to phoneNumbers
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Edit to null, then Save Changes
Repeat as needed forFor example edit the template to trim the extension field from FNN to 6 digits use the following macros
wxc-person
cucmUserNumbersForWxCPersonV1.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
wxc-workspace
cucmPhoneNumbersForWorkspace.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
wxc-virtual-line
wxcVirtualLine.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
wxc-hunt-group
wxcHuntGroupNumbers.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
wxc-call-queue
wxc-virtual-line
- wxc-auto-attendant
wxcCallQueueNumbers.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
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Modification of other fields in transformation template
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once imported a report of the changes will be provided
Workspace Device Load
In wrangler 2.6.5, wrangler_ loaded Workspaces but not Workspace devices into Webex Calling Control Hub. A workspace is created for every CUCM phone device of valid phone device type with no owner UserId. This was resolved in 2.6.6