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This lab guide is for use with the yarnlab dCloud for wrangler_ “Webex Dedicated Instance (DI) Wrangler tool (partnering with Yarnlab)” https://dcloud2-rtp.cisco.com/content/demo/915839 (note that it is availible in other regions also)

The test_mate lab guide below uses the same VM but you do not have to complete the wrangler_ lab as a prerequsite to this lab

Table of Contents

Test_mate PVT

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Note: It's recommended to have a remote session with ad1 to perform Test_mate configuration in firefox. Once Test_mate is controlling the Jabber phones, wkst1 and wkst2 will be displaying screen pops and playing sounds.

This lab guide is for use with the yarnlab dCloud for wrangler_

Configuration on Target CUCM

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CUCM Configuration

Info

Note that configuration is require for both the source and target cluster

We have prepared a BAT file that automates much of the target cluster configuration but this can also be done manually

The source cluster needs to be done manually

CUCM configuration using BAT

Optional use of the import/export function within CUCM to load most of the config required on the Target Cluster. Use Workstation 2, which will have the tar file named testmatetarget.tar

View file
nametestmatetarget.tar

The Import/Export file contains the following.

Partitions

  • Calling Search Spaces

  • Route and Translation pattern

  • Sip Trunk

  • CTI route point*

Note: There is a known issue with the Importing of CTI Routepoints with DN’s in cucm 12; you will need to manually add the DN’s to the route point device and create the Application user.

Navigate to the Bulk Administration menu on the Target CUCM

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Click Add New

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Browse to the file tetmatetarget.tar, select import/export as the file type and select the transaction as Import Configuration

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Once the file has been updated, navigate to the Import/Export menu in Bulk Administration and select Import.

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Select the file that was uploaded

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Press Select all to check all the configuration items and select Run Immediately before pressing Submit.

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Verify the configuration items have been added to the Target CUCM, and continue by manually adding the Route point DN’s and application user

Manual Configuration for target cluster

Configure the following Partitions on the Target Cluster

Partition

Description

PT_TestmateIncoming

PT_TestmateIncoming

PT_TestmateOut

PT_TestmateOut

PT_TestmateDN

PT_TestmateDN

Configure the Following Calling Search Spaces on the Target Cluster

Calling Search Space

Partition

CSS_TestmateIncoming

PT_TestmateIncoming

CSS_TestmateOut

PT_TestmateOut

CSS_TestmateInternal

PT_TestmateDN

Configure a new Siptrunk on the Target Cluster

Field

Value

Product

SIP Trunk

Device Protocol

SIP

Device Name

Testmate_Target_source

Device Pool

default

Remote-Party-Id

Uncheck

Asserted-Identify

Uncheck

InBound Calls – Calling Search Space

CSS_TestmateIncoming

Sip Destination Address

cucm1.dcloud.cisco.com dest port 5060

Sip Trunk Security Profile

Non Secure Sip Trunk Profile

Sip Profile

Standard SIP Profile

Create CTI Routepoint on Target Cluster

Field

Value

Device Name

Testmate_T_RP

Device pool

Default

Calling Search Space

CSS_TestmateOut

Create CTI Routepoint Line 1 on Target Cluster

Field

Value

Directory Number

4201

Route Partition

PT_TestmateDN

Alerting Name

+61999994201

Calling Search Space

CSS_TestmateInternal

Display Caller id

+61999994201

External Phone Number Mask

+61999994201

Create CTI Routepoint Line 2 on Target Cluster

Field

Value

Directory Number

4202

Route Partition

PT_TestmateDN

Alerting Name

+61999994202

Calling Search Space

CSS_TestmateInternal

Display Caller id

+61999994202

External Phone Number Mask

+61999994202

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Create Translation Pattern on Target Cluster

Field

Value

Translation Pattern

\+6199999.42XX

Partition

PT_TestmateIncoming

Calling Search Space

CSS_TestmateInternal

Called Party Transformation

PreDot

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Create Route Pattern on Target Cluster

Field

Value

Route Pattern

\+1972555XXXX

Partition

PT_TestmateOut

Gateway/Route List

testmate_target_source

Call Classification

OffNet

Calling Party Transformation

Ticked Use Calling Party’s External Phone Mask

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Create Application user on Target Cluster

Field

Value

User id

Testmate_t_jtapi

Password

dCloud123!

Available devices

Associate Testmate_T_RP

Add following Access Control Groups

Standard Audit Users

Standard CCM Super Users

Standard CTI Allow Call Monitoring

Standard CTI Allow Call Park Monitoring

Standard CTI Allow Control of All Devices

Standard CTI Allow Control of Phones supporting Connected Xfer and conf

Standard CTI Allow Control of Phones supporting Rollover Mode

Standard CTI Enabled

Standard CTI Allow Calling Number Modification

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Create Sip Trunk on the Source Cluster

Field

Value

Product

SIP Trunk

Device Protocol

SIP

Device Name

Testmate_source_target

Device Pool

dCloud-DP

InBound Calls – Calling Search Space

dCloud_CSS

Remote-Party-Id

Uncheck

Asserted-Identify

Uncheck

Sip Destination Address

cucm-p.dcloud.cisco.com dest port 5060

Sip Trunk Security Profile

Non Secure Sip Trunk Profile

Sip Profile

dCloud Standard SIP Profile

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Create Route Pattern on Source Cluster

Field

Value

RoutePattern

\+619999942XX

Partition

dCloud_PT

Gateway/Route List

testmate_Source_target

Call Classficaiton

OffNet

Calling Party Transformation

Ticked Use Calling Party’s External Phone Mask

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Create Application user on Source Cluster.

Field

Value

User id

Testmate_s_jtapi

Password

dCloud123!

Add following Access Control Groups

Standard Audit Users

Standard CCM Super Users

Standard CTI Allow Call Monitoring

Standard CTI Allow Call Park Monitoring

Standard CTI Allow Control of All Devices

Standard CTI Allow Control of Phones supporting Connected Xfer and conf

Standard CTI Allow Control of Phones supporting Rollover Mode

Standard CTI Enabled

Standard CTI Allow Calling Number Modification

yarnman/test_mate Configuration

Configuration of Yarnman Admin Interconnects

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  1. Call the service name Interconnect Service2, Bind to standalone, and press submit.

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  2. Confirm you have two interconnect services

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Create two new CUCM interfaces with the following details

Interface Name

Description

Testmate_source

198.18.133.3

Testmate_target

198.18.133.23

  1. Click on Interfaces > Add Interface and select CUCM / Cisco Unified Commutations Manager/ CallManager

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  2. select CUCM / Cisco Unified Commutations Manager/ CallManager

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Enter in the details of the Application user created earlier and press use for all interfaces, followed by submit

Interface Name

Ip Address

Username

Password

Testmate_source

198.18.133.3

Testmate_s_jtapi

dCloud123!

Testmate_target

198.18.133.23

Testmate_t_jtapi

dCloud123!

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Connect to Workstations 1 and 2 and start each jabber client

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First PVT Test Plan

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Note: you may need to press refresh to get the latest results

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Click on the report to produce a detailed test report that can be exported as a CSV or xls.

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Testmate instruction jabber to create a 3-party conference with another Jabber endpoint and a PSTN endpoint

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CUCM Target bulk load files

Optional use of the import/export function within CUCM to load most of the config required on the Target Cluster. Use Workstation 2, which will have the tar file named testmatetarget.tar

View file
nametestmatetarget.tar

The Import/Export file contains the following.

Partitions

  • Calling Search Spaces

  • Route and Translation pattern

  • Sip Trunk

  • CTI route point*

Note: There is a known issue with the Importing of CTI Routepoints with DN’s in cucm 12; you will need to manually add the DN’s to the route point device and create the Application user.

Navigate to the Bulk Administration menu on the Target CUCM

Image Removed

Click Add New

...

Browse to the file tetmatetarget.tar, select import/export as the file type and select the transaction as Import Configuration

...

Once the file has been updated, navigate to the Import/Export menu in Bulk Administration and select Import.

...

Select the file that was uploaded

Image Removed

Press Select all to check all the configuration items and select Run Immediately before pressing Submit.

...

Verify the configuration items have been added to the Target CUCM, and continue by manually adding the Route point DN’s and application user

Troubleshooting

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Troubleshooting

The calls are not working.

Check SIP Trunk on the source cluster is showing Full Service

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