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This guide documents the process to migrate CUCM to WxC-MT using wrangler_. This new feature is available from Yarnman version from 2.6.3 and complements the existing CUCM to WxC-DI functionality.
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On Sites and how Site Suggestions are created can be found here https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2756444161/Wrangler+UCMC+Administration+Guide#Sites and here https://yarnlab.atlassian.net/wiki/x/AQDGr |
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Warnings
The Warnings tab displays items that have triggered the rules but are information warnings only that may be attended to as required. Items that are highlighted under warnings can be missing e164 numbers, Intercom partitions and CSS's, Devices without Lines, Lines without Devices etc. If these require updating, select the blue button which will take you to the item in question. If no action is required for the individual item, the Red Button + Disable Rule and Clear Issue may be selected to clear the issue. When Warnings have been attended to, continue by selecting the Issues & Resolutions Tab
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When all issues are resolved, select Re-Validate Migration
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Tip: If you receive many errors for invalid numbers, you may need to add country to the site where errors are or default country not added. The default country may be added under Dialplan->Configuration- Numbers Tab. Individual site country can be added under Allocation->Sites, then select the relevant country from Country field, in override column + Save, then perform reallocation |
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Prepare Sites stage
On resolving issues and revalidation successfully completed, the ‘three migration step’ screen is displayed. To progress from here, we now need to select what sites should migrate.
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On completion of load, check for any errors during load by selecting the Events Tab and Errors box which will display the errors. Selecting the error will display the error detail and which object failed. In sample migration, 2 phone devices failed to load as they were duplicates of existing MAC addresses. To resolve - there will be a link within the error detail linking to object detail (can also be accessed using Object->Browse from menu then finding the detail of the offending object) where the error can be corrected and load process restarted by selecting Restart Execution Process
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On rectification of issues and restart all objects loads OK
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Workspace Device Load
As of yarn_man version 2.6.5, wrangler_ loads Workspaces but not Workspace devices into Webex Calling Control Hub. A workspace is created for every CUCM phone device of valid phone device type with no owner UserId. The Workspace/s are named using the device name from CUCM and includes the phone number and or extension.
To load the required associated Workspace devices, from BAT phone export or such, extract Device Name, Directory Number (Extension), Device Type and Device Name, then creating a CSV file formatted as per below including header
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Username
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Type
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Extension
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Device Type
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Model
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MAC Address
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<CUCM Device Name>
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WORKSPACE
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<CUCM Directory Number>
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WEBEX_CALLING
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<CUCM Device Type>
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<MAC Address, last 12 from CUCM Device Name>
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<CUCM Device Name>
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WORKSPACE
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<CUCM Directory Number>
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IP
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<CUCM Device Type>
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<MAC Address, last 12 from CUCM Device Name>
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Sample
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SEP777777555555
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WORKSPACE
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35105
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WEBEX_CALLING
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Cisco 7841
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77777655555A
After getting required info from CUCM, log in to Control Hub → Select Workspaces to confirm that they have been created
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Then select Devices → Add Device
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Select the csv file created to upload - then Submit
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Check under devices and Workspaces that all loaded OK
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Advanced Features
Number mapping and Normalisation
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Webex Calling Multi Tenant (WxC-MT) requires Telephone number to be valid and outside the US to be in e.164 format - wrangler_ will automatically validate all number and if valid generate the source-infra-number object SOURCE-NUMBER(s)
If numbers are not valid validation issues will be raise
This feature was added for WxC-MT migration to automatically normalise numbers - this can be reviewed in Discovered Numbers - Number Mappings
In WxC-MT mode wrangler deduplicates on DN ignoring CUCM-ROUTE-PARTITION although flagging via validation signal
In a future release it will be possible to spit out the specific line and partition pairs with a unique prefix
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Supported infra source transformation
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CUCM Directory Number
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External Number Mask
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Source Infra
External CLI will only be automatically populated if the CUCM-LINE pattern is in Full National Number (FNN) format and either the default country or site country is set
The infra-source will need to be updated to included the external CLI if there is asymetrical CLI - inbound number is different to outbound CLI if the CUCM-LINE pattern is an extension
Source DN Type | Source e164 Number Mask type | Example Country | Example source Source DN | Example source mask | Example source infraSOURCE-NUMBER extn / e164 / external-cli | |
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Extn e.164 | extension / e.164 | USA | 35111 | +121299851XX | 35111 / +12129985111 / null | |
Extn | null | extension | null | 22123 | 22123 / null / null | |
Extn | FNN | USA | 5633 | 61525356XX | 5633 / +16152535633 / null | |
Extn | invalid | extension | null | 22124 | 22124 / null / null | |
FNN | FNN | FNN / e.164 | 35113 | +121299851XX | 35113 / +12129985113 / null | |
FNNe.164 | FNN / e.164 | USA | 6152535643 | +16152535600 | 6152535643 / +16152535643 / +16152535600 | |
FNN | null | FNN / e.164 | USA | 615253562216152535622 | null | 6152535622 / +16152535622 / null |
FNN | invalid | FNN / e.164 | USA | 6152535622 | 0000000000 | 6152535622 / +16152535622 e.164/ null |
e.164 | USA | \+61292205129 | null / +61292205129 / null |
Unsupported infra source transformation
CUCM Directory Number | External Number Mask | Source Infra | Example Country | Example source DN | Example source mask | Example source infra | Notes |
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Extn | FNN | extension / e.164 | USA | 5633 | 61525356XX | 5633 / +16152535633 | Support to be added in 2.6.8 |
SOURCE-NUMBER | Notes | ||||||
Extn | US 7digt | USA | 5633 | 25356XX | No supported |
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If the line is in FNN format and has a leading 0 (e.g. AUS/GBR) this will be stripped from the source infra SOURCE-NUMBER extension DN 02071236000 + Mask +442071236000 - Source Infra 2071236000 / +442071236000 |
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Normalisation using FNN requires that sites are created with the country set and re-allocation to be run |
Number Validation
Extended in wrangler_ 2.6.13
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The new WxC-MT Numbers page has been add to display the various validation checks done
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If doing gradual site migration and do not want to resolve all number issues before commencing first site migration you will need to disable the various number validation rules and the user will need to check using the validation signals in the MT numbers page using the selected sites filter and the various validation signals
Line Key Layouts
Added in wrangler_ 2.6.13
Wrangler will now now transform line key layouts for wxc-device and linked to wxc-person and wxc-workspace
WxC-Person
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Any supported physical cucm-phone will be transformed to wxc-device with Shared Call Appearances, Monitoring and speed dials migrated
Any desktop soft clients (CSF/CIPC) will be trasformed to wxc-application (desktopClientId) with Shared Call Appearances
WxC-Workpace
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Any supported physical cucm-phone will be transformed to wxc-device with Shared Call Appearances, Monitoring and speed dials migrated
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Workspace Pro support will be added in a future release |
WxC-Virtual Line
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Required wxc-virtual-lines will be generated as part of the prepare workflow
WxC-Device
New validaiton rules added to check max keys with actions to trim keys to limits in Webex Calling
Number mappings - Bulk Change
Added in wrangler_ 2.6.8
Bulk change was added to the number mappings view to enable bulk skipping / reset / force and map to existing number
This may be used if you need to clear the number mappings to SOURCE-NUMBER if the countries were not correctly set initally or to force invalid FNN/e164 numbers that are used for non-DID services
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Number mappings - Export Numbers
Added in wrangler_ 2.6.8
This provide an excel export of the number mapping view
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Transformation template modifiction - edit user numbers
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Select and edit Schema Templates
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Transformation template modifiction - edit user numbers
Process to load WxC-Persons without phone numbers but with Extensions
Select and edit Schema Templates
Find and Open Webex Calling Person xform template
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Scrool down to phoneNumbers
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Edit to null, then Save Changes
Repeat as needed forFor example edit the template to trim the extension field from FNN to 6 digits use the following macros
wxc-person
cucmUserNumbersForWxCPersonV1.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
wxc-workspace
cucmPhoneNumbersForWorkspace.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
wxc-virtual-line
wxcVirtualLine.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
wxc-hunt-group
wxcHuntGroupNumbers.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
wxc-call-queue
wxc-virtual-line
- wxc-auto-attendant
wxcCallQueueNumbers.suggestedExtensionNullWhenNationalNumberElseTrimmed6CharsOrLess
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Modification of other fields in transformation template
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Virtual Line Transformation
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Added in v2.6.6 and replaced in 2.6.13 |
Virtual lines are detected by looking at the appearances of a CUCM-LINE and then running a check to see if that line is a primary line and if it is not a primary line and meets the conditions of the virtual line it is set to transform - this is done on the INFRA-SOURCE-Number object
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once imported a report of the changes will be provided
Workspace Device Load
In wrangler 2.6.5, wrangler_ loaded Workspaces but not Workspace devices into Webex Calling Control Hub. A workspace is created for every CUCM phone device of valid phone device type with no owner UserId. This was resolved in 2.6.6