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Anchor_Hlk478509983_Hlk478509983User Guide
Yarnman –Orcamate – Engineer Toolkit  Anchor_Toc8740030_Toc8740030 Anchor_Toc710806_Toc710806 Anchor_Toc513211404_Toc513211404

Contents

Table of Contents

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Setup

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Orcamate Engineer App has now been added and may be selected from Yarnman Administrator Drop Down top right corner

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Administration

UC

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Log Collection – On Demand

Supported systems

  • CUCM

  • IMP

  • UCXN

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To check Trace Levels of CUCM services, select 'Check Trace Levels' button

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UC

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Log Collection – Scheduled

The scheduled log collection push logs to an SFTP server*

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Select Devices to display EM enabled phone devices or Users to display EM enabled Users, select Interface and Device Pool from Drop Downs, then Load

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UC status

The UC status can be run for a specific interface or for a customer
It supports

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CUCM Status page will now be displayed - select the relevant report from top, some described below

Alerts

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Trunks

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Devices and Device Pools

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Connector Status

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Fault Finder

Fault finder can be run against a customer or a CUCM cluster – if there are multiple clusters in the customer it will query each cluster
Search can be done by

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Expressway Call Logs

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CDR

Select Download CDR/CMR from left hand menu to extract CDR files from CUCM cluster

Either select and view existing report or to extract new report, Select CUCM from drop down, select time period, then ‘Request Records’

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DNA Visualizer

DNA Visualizer is used to visually display routing tree of a specific dialled number by inputting following details

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  1. Create Authentication Database

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  • Adjust roles as required restricting to only the required applications

  • Create Access Policy

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Login via Email (UPN) – adjust regex's to restrict to specific domains and email format

Example email validation ([a-z0-9!#$%&'/=?`{|}](?:\.[a-z0-9!#$%&'/=?`{|}])@(?:[a-z0-9](?:[a-z0-9-][a-z0-9])?\.)+[a-z0-9](?:[a-z0-9-]*[a-z0-9])?)
Base DN = domain in LDAP syntax
Username field = userPrincipalName

  • Login via username – adjust regex's to block domain\user and email address formats

Example (^[A-Za-z0-9](?:[ _-][A-Za-z0-9])*$)
Base DN = domain in LDAP syntax
Username field = userPrincipalName

  • Start The Engineer App and Yarndoor App and set Access Policy

You may wish to directly expose Yarndoor and not use proxy for end users to do so
Set Host to 0.0.0.0 (or IP Address of node)

  • Add both engineer app and Yarndoor app to proxy service

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Yarndoor Branding

Note that Yarnlab support needs to be engaged to build the branding package

Select Branding in the administration app

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Install Branding File

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Verify that the branding is available

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Navigate to the Yarndoor service that you wish to brand and apply the branding

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Admin Access Setup

Navigate to the Engineer App (ensure it was added to proxy)

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  1. Add a feature

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Select Administration Access Tracking

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Add the required interface and set default allowed time. Note each CUCM/EXPW/UCXN will require to be added as an interface


Note that the role for admin users is defined on a per interface basis

If a CUCDM8 interface is added Yarnman can extract Customers/Hardware Groups and UC systems including IP addresses and credentials

Select User Portal

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Add the required feature(s)

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Using Admin Access


Select Yarndoor (admin access) or browse directly

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Select the required customer and interface then press get access

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One time credentials are created

  1. Open interface opens new tab to target system

  2. Release access removes account

    1. Once account is removed audit logs are available for download



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