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Yarnman –Orcamate – Engineer Toolkit
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Orcamate Engineer App has now been added and may be selected from Yarnman Administrator Drop Down top right corner
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Administration
UC
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Log Collection – On Demand
Supported systems
CUCM
IMP
UCXN
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To check Trace Levels of CUCM services, select 'Check Trace Levels' button
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Log Collection – Scheduled
The scheduled log collection push logs to an SFTP server*
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Select Devices to display EM enabled phone devices or Users to display EM enabled Users, select Interface and Device Pool from Drop Downs, then Load
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UC status
The UC status can be run for a specific interface or for a customer
It supports
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CUCM Status page will now be displayed - select the relevant report from top, some described below
Alerts
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Trunks
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Fault finder can be run against a customer or a CUCM cluster – if there are multiple clusters in the customer it will query each cluster
Search can be done by
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Select Download CDR/CMR from left hand menu to extract CDR files from CUCM cluster
Either select and view existing report or to extract new report, Select CUCM from drop down, select time period, then ‘Request Records’
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DNA Visualizer is used to visually display routing tree of a specific dialled number by inputting following details
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Create Authentication Database
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Adjust roles as required restricting to only the required applications
Create Access Policy
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Login via Email (UPN) – adjust regex's to restrict to specific domains and email format
Example email validation ([a-z0-9!#$%&'/=?`{|}](?:\.[a-z0-9!#$%&'/=?`{|}])@(?:[a-z0-9](?:[a-z0-9-][a-z0-9])?\.)+[a-z0-9](?:[a-z0-9-]*[a-z0-9])?)
Base DN = domain in LDAP syntax
Username field = userPrincipalName
Login via username – adjust regex's to block domain\user and email address formats
Example (^[A-Za-z0-9](?:[ _-][A-Za-z0-9])*$)
Base DN = domain in LDAP syntax
Username field = userPrincipalName
Start The Engineer App and Yarndoor App and set Access Policy
You may wish to directly expose Yarndoor and not use proxy for end users to do so
Set Host to 0.0.0.0 (or IP Address of node)
Add both engineer app and Yarndoor app to proxy service
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Note that Yarnlab support needs to be engaged to build the branding package
Select Branding in the administration app
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Install Branding File
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Verify that the branding is available
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Navigate to the Yarndoor service that you wish to brand and apply the branding
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Navigate to the Engineer App (ensure it was added to proxy)
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Add a feature
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Select Administration Access Tracking
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Add the required interface and set default allowed time. Note each CUCM/EXPW/UCXN will require to be added as an interface
Note that the role for admin users is defined on a per interface basis
If a CUCDM8 interface is added Yarnman can extract Customers/Hardware Groups and UC systems including IP addresses and credentials
Select User Portal
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Add the required feature(s)
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Select Yarndoor (admin access) or browse directly
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Select the required customer and interface then press get access
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One time credentials are created
Open interface opens new tab to target system
Release access removes account
Once account is removed audit logs are available for download
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