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Anchor_Hlk478509983_Hlk478509983User Guide
Yarnman –Orcamate – Engineer Toolkit  Anchor_Toc8740030_Toc8740030 Anchor_Toc710806_Toc710806 Anchor_Toc513211404_Toc513211404

Contents

Table of Contents

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Setup

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Orcamate Engineer App has now been added and may be selected from Yarnman Administrator Drop Down top right corner

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Administration

UC

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Log Collection – On Demand

Supported systems

  • CUCM

  • IMP

  • UCXN

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To check Trace Levels of CUCM services, select 'Check Trace Levels' button

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UC

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Log Collection – Scheduled

The scheduled log collection push logs to an SFTP server*

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Select Devices to display EM enabled phone devices or Users to display EM enabled Users, select Interface and Device Pool from Drop Downs, then Load

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UC status

The UC status can be run for a specific interface or for a customer
It supports

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CUCM Status page will now be displayed - select the relevant report from top, some described below

Alerts

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Trunks

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Devices and Device Pools

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Connector Status

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Fault Finder

Fault finder can be run against a customer or a CUCM cluster – if there are multiple clusters in the customer it will query each cluster
Search can be done by

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Yarndoor Branding

Note that Yarnlab support needs to be engaged to build the branding package

Select Branding in the administration app

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Note that the role for admin users is defined on a per interface basis

If a CUCDM8 interface is added Yarnman can extract Customers/Hardware Groups and UC systems including IP addresses and credentials

Select User Portal

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Add the required feature(s)

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