Check that the devices are registered
Ensure that JTAPI and Jade Berlin is configured and test connection passes https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2377515308/Testmate+Setup+and+Administration#JTAPI-nodes
Check CUCM permissions
Testmate Cannot start test plan or connect to JTAPI |
Describe how someone would solve the problem in a short, step-by-step guide:
Check that the devices are registered
Ensure that JTAPI and Jade Berlin is configured and test connection passes https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2377515308/Testmate+Setup+and+Administration#JTAPI-nodes
Check CUCM permissions
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