Wrangler WxC-DI MAP Migration MOP

This documents the process to migrate a CUCM cluster to WxC-DI using the Wrangler MAP migration option

Document References

Document

Document Reference

Yarnman Installation & Setup

yarnlab legacy documentation - v2.5.x

Yarnman Administration

Yarnman Administration

Wrangler UCMC/WxC-DI

Wrangler Webex Calling (WxC) MT + DI

Prerequisites

Item

Details

Connectivity

Firewall configured for access

Yarnman to Source CUCM: port TCP 8443/443

Yarnman to Target CUCM: port TCP 8443/443

Engineer to Yarnman: port HTTP/HTTPS/SSH

Access Credentials Source CUCM

 

Access Credentials Target WxC DI

 

Access Credentials Source CUC

 

Access Credentials Target CUC

 

Customer details

Item

Details

Customer Name and Code

 

Number of Sites

 

Sites to be migrated

 

Device Counts per site

 

User counts per site

 

Yarnman/ Wrangler Server

Hostname, IP Addresses

Source CUCM, IM&P Details

Hostname, IP Addresses

Source CUC Details

Hostname, IP Addresses

Target CUCM, IM&P Address

Hostname, IP Addresses

Target CUC Details

Hostname, IP Addresses

3rd Party Integration

 

LDAP Integration

Yes/No

UCCX or ARC

Yes/No

 

Prepare Target UC Servers

Configure objects in target UC Servers for mapping as required

CUCM Mapping Objects

Item

Details

Complete Y/N

CUCM CMG’s

Configure Call Manager Groups as required in target for mapping

 

CUCM CM’s

These are created automatically with each CUCM node installed

 

CUCM Dialplan Tags

Configure any Custom Dial Plan Tags as and if required

 

CUCM Dialplan/s

Load any Dialplans required in target, other than NANP that is installed by default

 

CUCM Route Partitions

Load Route Partitions required for new dial plan in target

 

CUCM CSS’s

Load Calling Search Spaces for new dial plan in target

 

CUCM IP Phone Services

Any none default IP Phone Services such as EM etc – take care to use same type as source ie Enterprise Subscription or not

 

CUCM LDAP Directory

LDAP Directory agreements to be configured and users synced in

 

CUCM MRGL’s

Media Resource Group Lists and MRG’s to be configured manually in target

 

CUCM Network Locales

Any none default network locales required

 

CUCM User Locales

Any none default user locales required

 

CUCM UC Services

Configure any UC Services in Target if required

 

CUCM Service Profiles

Configure any UC Service Profiles in Target if required

 

CUCM SIP Normalization Scripts

Any custom SIP normalization scripts to be configured in target

 

CUCM Mobile Smart Client Profiles

Configure if required

 

CUCM VPN Groups

Configure if required

 

CUCM VPN Profiles

Configure if required

 

 

Source CM Group

Target CM Group

 

 

 

 

Source CM

Target CM

 

 

 

 

 

Source CUCM IP Phone Services

Target CUCM IP Phone Services

 

 

 

 

 

Source LDAP Directory

Target LDAP Directory

 

 

 

 

 

Source UC Service

Target UC Service

 

 

 

 

 

Source Service Profile

Target Service Profile

 

 

 

 

 

Source MRGL

Target MRGL

 

 

 

 

 

Source Network Locales

Target Network Locales

 

 

 

 

 

Source User Locales

Target User Locales

 

 

 

 

 

 

Source Dial Plans

Target Dial Plans*

 

 

 

 

*Note that NANP always loaded by default

Source Route Partitions

Target Route Partitions

 

 

 

 

 

Source CSS’s

Target CSS’s

 

 

 

 

 

Source Dial Plan Tags

Target Dial Plan Tags

 

 

 

 

 

Source SIP Normalization Scripts

Target SIP Normalization Scripts

 

 

 

 

 

Source Mobile Smart Client Profiles

Target Mobile Smart Client Profiles

 

 

 

 

 

Source VPN Groups

Target VPN Groups

 

 

 

 

 

 

 

Objects not migrated by Wrangler that needs to be manually loaded

CUCM

Item

Details

Complete
Y/N

Annunciators

 

 

Application Servers

 

 

Caller Filter Lists

 

 

Conference Bridges

 

 

Inter Cluster Service Profiles

 

 

IVR’s

 

 

Media Resource Groups

 

 

MOH

 

 

MTP’s

 

 

Transcoders

 

 

Voice Mail Ports

 

 

Any None Default Network Locales

 

 

 

 

Prepare Yarnman/ Wrangler

This will be completed prior to the actual migration.

No

Component

Item

Complete (YES/NO)

1

Yarnman

Install Yarnman Server. Instructions Here

yarnlab legacy documentation - v2.5.x

 

2

Yarnman

Login to Yarnman Application

https://XX.XX.XX.XX/administration/login

 

3

Yarnman Admin

Select Administration from the Admin drop down list

 

4

Yarnman Admin

Navigate to Interfaces. Create Source and target CUCM Interfaces. Instruction here

https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2730393636/Yarnman+Administration#Interfaces

 

 

5

Yarnman Admin

Navigate to Services. Create Wrangler UCMC Service and Interconnect Service. Name Service Wrangler UCMC. Instructions how to add service and Interconnect Service here

Wrangler WxC Service Setup

 

 

6

Yarnman Admin

Verify the Service is added to proxy and available in the dropdown

 

 

7

Yarnman Admin

Verify connectivity between wrangler and all other component

Wrangler to CUCM Source

Wrangler to CUCM Target

 

 

 

 

 

Wrangler Preparation Steps

Mappings for Site Suggestions

No

Component

Item

Complete (YES/NO)

 

WRANGLER

Login to Wrangler Application by selecting from switcher drop down ‘Wrangler UCMC’

 

 

WRANGLER

Navigate to Mappings-> Mapping Tables. Verify the Global Mapping has all required items

(check section 3.3 for details)

 

 

 

 

Regexes Used

 

Macro

Regex

Comments

siteId

([a-zA-Z0-9]+)

 

defaultNameMatchAll

([a-zA-Z0-9]+)

 

 

Device Pool Mappings

Device Pool Name

Source Template for SiteId

Comments

 

 

 

 

 

 

 

 

Partition Mappings

Partition Mappings may be defined in addition to Device Pool mappings above to further help partition objects such as EM profiles into sites

 

Partition Name

Source Template for SiteId

Comments

 

 

 

 

 

 

 

Wrangler Discovery and Initial Issue Review

No

Component

Item

Complete (YES/NO)

1

WRANGLER

Login to Wrangler Application. Select New Customer Migration

 

2

WRANGLER

Define Source and Target UCMC Interfaces as defined earlier, Optionally define Initial countries (countries covered by Source CUCM

Select Dialplan Configuration ‘Map - Map Source Dialplan to Existing Target Dialplan’, then ‘Save Migration $ Start Discovery’ to kick off the migration

 

 

3

WRANGLER

On Completion of Initial Discovery/ Allocation/ Validation we need to define Sites, and resolve any issues

 

 

4

WRANGLER

Select ‘Site Suggestion’ tab to define Sites. Mappings created previously for Device Pool and, if required other objects, should ensure that Sites suggestion displayed match these*. Select ‘Create Site’ for each site, or select all using ‘Bulk Action’

 

 

  • If expected sites (Device Pools) not showing, then additional mappings will/may be required as explained here

wrangler_ WxC-DI Migration User Guide | Site Allocation

 

5

WRANGLER

Select the Warnings Tab

Warnings tab displays issues from initial validation checks such as lines without phones, users without lines, users without emails etc. None of these issues will stop migration proceeding and may be disregarded by selecting ‘Disable Rule And Clear Issue’

Or if these issues/ some of them should be rectified prior to proceeding. Select the blue button adjacent to each object type flagged – this will display all the objects of that type with the highlighted issue.

These may then be exported and the issue rectified in source CUCM followed by Fast Re-Sync All option

 

6

WRANGLER

Select the ‘Issues & Resolutions’ tab

These issues must be attended to before progressing migration

Some issues and suggested solution to these are described below

For a list of all validation rules, what they mean and suggested solutions to them, they may be found here

https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2757132303

There are LDAP integrated User in target not existing in source

Solve by Resyncing the target or select ‘Bulk Skip Users’ to skip users from the migration

There are Device Pools that are not allocated to site

This issue may be ignored until after Reallocation performed as provided Mappings performed correctly this issue will disappear as part of Site Allocation

EM Profiles not allocated to site in source cluster

This issue may be ignored until after Reallocation performed as provided Mappings performed correctly this issue will disappear as part of Site Allocation

Duplicates in Target with unique configuration

This flags that there are Duplicate objects in target but with different configuration to the source duplicate. To review the duplicate difference, select ‘Review Duplicates’ which will bring up links to the duplicates for review

If target is to be updated with configuration from the source duplicate object select ‘Update Target Object’ (this would generally be the selection that should be used and is always the action for LDAP integrated users) or ‘Ignore Source’ which will keep the Target object as is

Mapping

These objects must have been created in Target and source object then mapped to corresponding target (note that if source and target objects have same name, they will be mapped automatically). Select the ‘Manually Resolve Unmapped’ which will bring up the unmapped objects of the type, then map as required.

If there are many objects to be mapped such as with CSS’s and Route Partitions in sample, the 'Download XLSX Report' may be used and mapping done in Excel and then uploaded.

Mapping process (and Issues & Resolutions) is further explained here https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2728493069/Wrangler+UCMC+Migration+User+Guide#Issues&-Resolutions-(below-description-and-samples-apply-to-single-cluster-migrations---for-multi-cluster-consolidation,-additional-info-here-[inlineCard]-)

 

When all validation rule issues cleared, select ‘Re-Allocate Migration’

 

7

WRANGLER

If after Reallocation, some issues still remain Resolve these, then Re-Validate until no further errors are detected

In sample migration

Sites with no Country defined

To solve these, ‘Select Country Code’ then from drop down add required country

Note: Bulk Change Option may be used if there are many issues flagged of same type. How to use Bulk Change option here https://yarnlab.atlassian.net/wiki/spaces/YSP/pages/2756444161/Wrangler+UCMC+Administration+Guide#Bulk-Changes

 

Once all issues cleared – ‘Re-Validate Migration’

 

 

8

 

Once All Issues and Resolutions and Site Allocation processed, continue with Prepare Sites Step

 

 

 

 

Prepare Sites Step

 

No

Component

Item

Complete (YES/NO)

1

WRANGLER

Select Sites from menu to enable site migration batch

 

Select the Sites to migrate by Clicking on the ‘Waiting’ adjacent to site in the ‘Select’ column, or to select all sites in one go, Bulk Select may be used

 

 

Return to ‘Ready

 

 

2

 

Next step is to select ‘Re-Validate Migration’

 

On Completion of Validation – ‘Preview Prepare’ then ‘Start Migration'

 

This will start the Cloning process, where all source objects are cloned in Wrangler, ready for Load Stage

On completion Select ‘Continue Migration’ which will proceed migration to Load Sites Stage

 

 

 

Load Sites Stage

No

Component

Item

Complete (YES/NO)

1

WRANGLER

Again Select ‘Re-Validate Migration’ to proceed with pre load stage validation.

 

 

2

WRANGLER

Select ‘Issues & Resolutions’ tab to view any pre load validation issues

 

Jabber Device Lines with Max Num Calls parameter set to >2

Solve by ‘Resolve With Bulk Change’ which will change all Jabber Device Lines with Max Num Calls >2 to Max Num Calls = 2

 

When all issues cleared – ‘Re-Validate Migration’

If no new issues appear after validation - proceed to ‘Preview Load’ Step 3 below in this section, otherwise

Some new sequencing issues may reappear – as per above clear these by moving objects to ‘Before Any Sites Loaded’ or Bulk Change dependencies to ‘During Site Load’ – again Re-Validate Migration’ Repeat this until all issues cleared.

Tip: If there are many sequencing issues of the same type, Bulk Change may be used to change them to different Change point – ‘Before Any Sites Loaded’ or ‘During Site Load’ stages

For Example – if we wanted to change all Regions and Locations to change Point ‘Before Any Sites Loaded’

Navigate to Bulk Change, then ‘Create Bulk Change’

Select Objects to change in Filters , select Target Cluster, then ‘Search & Find Objects’

When objects show, select ‘Next

Scroll down to Edit Overrides Header, ‘Set Allocated site’ to ‘Set to “null”’ and ‘Change At’ to ‘Before Any Sites Loaded’

 

Select ‘Review Bulk Changes’, then ‘Apply Bulk Changes’

 

 

More on Preload validation issues and Tip here Wrangler WxC Tips and Hints | Pre Load Validation Issues

 

 

When all preload issues are cleared – move to Load Sites

 

 

3

WRANGLER

Start Load by selecting ‘Preview Load’, followed by ‘Start Migration’

 

This will load objects into target CUCM

 

 

4

WRANGLER

On completion of Load, review any Errors by selecting ‘Events’ Tab, then ‘X Errors

Error Details may be viewed by selecting the individual error. Within the error detail will be a link to open the object in Object Browser from where issue may be resolved by removing the issue causing the error or such

 

 

In sample above CUCM-LINE causing error selecting highlighted link brings up object detail in Object Browser. The issue being a duplicate DN in same partition so changing partition

 

 

Once all errors have been rectified – ‘Restart Execution Process’, then migration complete, You may select ‘Continue Migration’ to move to the ‘Move Sites’ step although this step is for future use and currently perform no function

 

 

 

 

Revalidate and Review Issues

 

No

Component

Item

Complete (YES/NO)