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Troubleshooting

Troubleshooting

macOS

This applies to both macOS Sequoia (15.x) and macOS Sonoma (14.x)

Cannot open PreYarn

Each Release of macOS makes changes to the gatekeeper security feature which may cause issues launching PreYarn, Refer to Safely open apps on your Mac - Apple Support for more details.

Below outlines 2 workarounds.

Depending on your macOS version you may only be able to use method 2

Screenshot at Jan 16 11-28-39.png
MacOS 14.x

 

 

image-20250116-030017.png
MacOS 15.x

 

 

Method 1

Right Click on PreYarn (or press control and click on PreYarn)

image-20250116-004021.png

Select Open (you may be prompted for your password or fingerprint if you have Touch ID)

Screenshot at Jan 16 11-29-16.png

Method 2

macOS will show any applications that were blocked for about an hour, to see the apps that have been blocked

open the system settings menu

Screenshot at Jan 16 11-30-58.png

Scroll down to Privacy and Security Tab, find the section highlighted and press Open Anyway for PreYarn

Screenshot at Jan 16 11-31-24.png
MacOS 14.x

 

 

image-20250116-030302.png
MacOS 15.x

 

 

You may get a prompt for your password or TouchID

 

image-20250116-030941.png
MacOS 14.x

 

 

image-20250116-030920.png
MacOS 15.x

 

Press Open

Screenshot at Jan 16 11-32-05.png
MacOS 14.x

 

 

image-20250116-030402.png
MacOS 15.x

 

 

 

Rosetta

You may be prompted to install Rosetta depending on the version of PreYarn and the platform (intel or mac silicon)

image-20250116-013047.png

Corrupted File

Launching PreYarn fails with the following, this is most likely due to the file being corrupted , redownload again or reachout to yarnlab support.

image-20250116-013550.png