Webex Integration Account

if your Webex org has access to the XSI permissions, the following will provide a guide on creating the integration user and permissions required.

• Create a new Webex integration app at the Webex developer portal https://developer.webex.com/my-apps

• Select No to Mobile SDK

• Provide an integration name, logo

• add the redirect URL from the test_mate Webex interface

• Set the permissions to the following

Permissions in test_mate Webex API v2.5.17 - Note that new scopes may be added by Cisco

Webex interface setup

Log in to Yarnman, open Administration App-> Interfaces.

From the top right corner, click +Add interface, select Interface type Webex API (OAuth2 - Cloud)

Define Interface Name, Description, then click Submit.

Internet Proxy Configuration

A proxy may be required if test_mate doesn’t have direct access to the internet for API calls. test_mate supports the following authentication modes.

• No Authentication

• Basic Authentication

• Digest Authentication

To configure the proxy, toggle the Enable Proxy to ON, and provide the HTTP Proxy details, which will be used for both HTTP/S.

Arm Bindings and Webex Credentials

Select Node to bind the interface and click Bind to Arm

Click Update / Set Credentials to enter the Webex details.

Enter in the Application name, Client ID and the Redirect URL from the Arm Binding page and click Submit

you will be presented with the Webex OAuth login flow; provide the Webex user details that will be used for test_mate

If prompted, accept the Webex permissions to be granted.

You will be redirected back to test_mate to re-authenticate.

Finally, add the Client Secret provided with the Webex app setup and click submit.

Test Webex connection

Click the Test Connection button. This will return the Webex user details that granted the Webex integration.

Open

Webex Calling (WbC-MT) Test Plan

Open

Test plan settings

Test Runs Results

Troubleshooting

API errors

Problem: Blank page after submitting Webex credentials

Suggested course of action:

• Check permissions for the integration account match in test_mate and Webex.

• Try using an alternate browser such as Firefox.

Problem: Expired credentials/tokens in Webex

Suggested course of action:

• Click on Update / Set Credentials to reauthorise with the account that grated the Webex integration and/or check the correct details supplied.

Problem: Missing Redirect URL for Webex integration account

Suggested course of action :

• Ensure the Redirect URL is the same as displayed within the test_mate interface.

• Remove any spaces from the URL's beginning and/or end when using copy/paste to Webex.

Internet / Proxy Errors

Problem: Wrong Protocol

Suggested course of action:

• Check the correct protocol has been specified, e.g. HTTP

• Check the correct port number provided

Problem: Wrong User/Password

Suggested course of action:

• Check correct username / password entered ( password could be case sensitive depending on the 3rd party proxy).

• Check Proxy allows access to the domains required for API calls to the providers.

Problem: DNS access and/or internet access are unavailable