/
Testmate Cannot start test plan

Testmate Cannot start test plan

Problem

Testmate Cannot start test plan or connect to JTAPI

Solution

  1. Check that the devices are registered

  2. Ensure that JTAPI and Jade Berlin is configured and test connection passes Testmate Setup and Administration | JTAPI nodes

  3. Check CUCM permissions

Related content

Testmate Setup and Administration
Testmate Setup and Administration
More like this
Test_mate Cloud Video
Test_mate Cloud Video
Read with this
dCloud test_mate PVT
dCloud test_mate PVT
More like this
Troubleshooting articles
Troubleshooting articles
Read with this
Yarnman Administration
Yarnman Administration
More like this
wrangler_ WxC-DI Migration User Guide
wrangler_ WxC-DI Migration User Guide
Read with this