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Wrangler manual CUCM-USER mapping WxC-DI CI Sync

Wrangler manual CUCM-USER mapping WxC-DI CI Sync

This process is used for wrangler 2.5.x to manually set the target mappings when Webex CI user syncronisation is used in the target WxC-DI cluster when the userId format is different between the source and target clusters.

This process needs to be done before running prepare

Export the CUCM-USER target mappings and manually map source to target usernames

The Target Mapping Name field needs to be updated with the correct values

Source Cluster

Source ID

Source Name

Source Site

Target Mapping Name

Target Mapping ID

LDAP115-CUCM-XLS-Master

CUCM-USER_67B2F8D5-75CF-EBEF-50FC-332A3265C7B0_8078473A7D6F3408503DF10F6903CEE8

dduck

New1

dduck@wxc-dx.org.com

 

LDAP115-CUCM-XLS-Master

CUCM-USER_C63B7033-DE2E-C610-84DF-EF71AD9EBEDE_8078473A7D6F3408503DF10F6903CEE8

SMcduck

New1

scrooge.mcduck@wxc-dx.org.com

 

This process needs to be done in excel and care should be taken to match source and target user names in an case insensitve manner

 

 

Note that these validation rules may trigger and the validation rule cucm-user-ldap-missing-target-object may need to be disabled as these can trigger issues erroneously for all LDAP users when doing manual target mapping

image-20250202-030350.png

 

Note that for clone migration the endpointLines[0].associatedEndusers[0].userId is not correctly handled in 2.5.x and manual interaction is required if this configuration is present on CUCM-LINEs

image-20250202-030654.png

if this occurs the associatedEndUser will need to be removed

image-20250202-030726.png
image-20250202-030736.png

 

If the following error is received during load

Error execute-update-cucm-user DiscoveryUserIdentity entered for EndUser already exists. Unexpected AXL Error

Use a bulk change to find the target cluster CUCM-USER for which the change has not been completed

image-20250202-030944.png

Verifiy the matching number of errors to results

Then set the following fields to blank

  • Mailid

  • Directory Uri

  • User Identity

This prevent wrangler from updating LDAP managed fields on CUCM-USER

 

If source LDAP users need to be converted to target local users due to those users not existing in target cluster

After load there will be errors relating to adding LDAP users, to resolve either

  • Manually set LDAP directory to null

    • image-20250203-062034.png
  • Use bulk change with filters changeCompleted false on target CUCM-USER to set LDAP directory to null

Then restart load

 

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